// SERVICE_TIER_PARTNERSHIP
SCOM
Knowledge Partnership
Get Professional Help for Your SCOM Environment
If you are sometimes struggling with your SCOM environment and need a professional to help you create a vision, a direction or a nudge in the right direction for anything related to SCOM, we can be your sparring partner.
If you are concerned about the privacy of your environment, we assure you that we do not need any direct access to your systems

Included in Knowledge Partnership
- Answer questions around SCOM topics
- Mentor SCOM Admins to the next step
- We can help you with tuning
- Help you understand what certain alerts mean
- Provide a direction for troubleshooting issues
- Share with you best practices
- Assist in creating dashboards
- We can provide a second opinion on designs/plans
- Help with configuration and security
- Point out which training or other resources fit with a topic
- How to get started on creating management packs
- Where to find or procure a management pack or solution
Not included in Knowledge Partnership
- Creating Designs or plans for implementations or migrations
- Implementations/migrations of SCOM
- Creating full management packs
- Providing full SCOM trainings
- Consultancy projects
How does the program work and the levels available
// INITIATION_PROTOCOL
LEVEL 1
8 hours per month
800 Euro (excluding VAT)
LEVEL 2
16 hours per month
1600 Euro (excluding VAT)
// ADDITIONAL_RULES
The hours belonging to every month are to be used in that month. These hours are not project-based hours.
We always start with a SCOM Health Check.
Next Steps
To purchase/book or discuss the knowledge partnership plan with us, you can directly drop an email to contact@topqore.com.