// MANAGED_INFRASTRUCTURE
SCOM Maintenance
as a Service
Practically all our clients rely on SCOM to perform monitoring on their critical infrastructure and applications. At the same time, we found several of our customers having difficulties maintaining these components due to insufficient time, knowledge, and/or capacity.
The Baseline Health Check
Before monthly maintenance can commence on an environment, we will first make sure we know its ins and outs. A full health check is performed to get to know your environment and how it is used.
Based on our findings, we compile a custom maintenance plan to ensure every aspect of your SCOM environment receives the attention it deserves.
Standard Maintenance Activities
// TAILORED_TO_YOUR_ENVIRONMENT
- Life Cycle management for both SCOM and its management packs
- Perform of high availability configuration test
- Verify SCOM management group availability, performance, configuration and security
- Performance tuning on SQL instance and database
- Support on SCOM related incidents and problems
- Maintaining and supporting connectors to ITSM/notification tools and cloud providers
- Providing Q&A sessions
Global Engineering Team
// ON_SITE_OR_REMOTE
- Comprised of experienced consultants in different countries
- Includes two multi-year Microsoft MVPs
- Deployable globally, either on-site or fully remote
- Support and communication available in English, Dutch, or Spanish
SERVICE PRICING & ALLOCATION
// RETAINER_DETAILS
Our Maintenance as a Service
is usually done in 8 hours per month
(in 1 full day or 2 half days) and performed remotely.”
Purchased in a single block for a year. This can begin from the start of the contract or the calendar year.