// SERVICE_TIER_PARTNERSHIP

SCOM
Knowledge Partnership

  • Answer questions around SCOM topics
  • Mentor SCOM Admins to the next step
  • We can help you with tuning
  • Help you understand what certain alerts mean
  • Provide a direction for troubleshooting issues
  • Share with you best practices
  • Assist in creating dashboards
  • We can provide a second opinion on designs/plans
  • Help with configuration and security
  • Point out which training or other resources fit with a topic
  • How to get started on creating management packs
  • Where to find or procure a management pack or solution

Not included in Knowledge Partnership

  • Creating Designs or plans for implementations or migrations
  • Implementations/migrations of SCOM
  • Creating full management packs
  • Providing full SCOM trainings
  • Consultancy projects

How does the program work and the levels available

In order for us to give the best practical advice targeted at your environment, we always start with a SCOM Health Check (a separate paid service). After the Health Check is performed, we have a complete picture of your environment, to assist you with the questions and services for this Knowledge Partnership package. After that we can start with this program

LEVEL 1

8 hours per month

800 Euro (excluding VAT)

LEVEL 2

16 hours per month

1600 Euro (excluding VAT)

To purchase/book or discuss the knowledge partnership plan with us, you can directly drop an email to contact@topqore.com.

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